• START HERE
  • Blog
  • About Me
  • Contact
  • Digital Courses
    • Kickstart Getting Paid ON-TIME {FREE COURSE}
  • Shop
    • Featured Products
    • Banners & Posters
    • Business Books & Guides
    • Brochures & Handouts
    • Professional Development Books
    • Other Products
    • Shipping Policy
  • A Provider’s Planner 2018
  • FREE Resources
    • Childcare Goal Planner
    • FREE Goals to Grab Worksheet
    • Get Your FREE “DO’s & DON’Ts” Printable Poster!
  • Subscribe
  • Community
  • Disclosure Policy
    • Terms and Conditions
    • Digital Products Refund Policy

thrivingchildcare.com

Putting the Pieces Together to Grow Your Home Child Care Business

  • Getting Started
    • Where to Start
    • Licensing Issues
  • Communicating with Parents
    • Educating Parents
    • Staying Inspired
  • Contracts & Policies
    • Why You Need a Contract
    • How to Create a Contract
  • Enrollment
    • Finding Clients
    • Rates
    • Client Retention
  • Marketing & Advertising
    • Advertising
    • Business Materials
  • Budget Boosters
You are here: Home / Archives for Contracts & Policies / How to Create a Contract

What’s The 9-Hour Rule?

April 12, 2017 By adrienneisn · Affiliate Disclosure Policy

I think one of the most significant additions I have made to my childcare contract was what I call the 9-Hour Rule. It was just one of those additions that I felt necessary after parents seemed to be taking advantage of the daycare hours as opposed to their contracted hours.  So today, I thought I would give a little bit of detail as to what the 9-hour rule is, why you might want to adopt and how to enforce it.

9-hour rule

The 9-Hour Rule

9-hour ruleWhat is it?

It’s funny because I thought I came up with this.  But it turns out that there are quite a few providers who also use the 9-hour rule as well.

Basically the 9-hour rule is just that.  The basic care covered under the standard tuition is nine hours of daily care.  Anything beyond nine hours is considered an extended day, which by the way has an additional fee (more on that in a minute).

Clients abusing the hours at the childcare

Shop Montessori Services

9-hour ruleWhy is it?

So some providers may be asking “Why is the 9-hour rule necessary?”

Over the years I noticed far too many clients abusing the hours at the childcare.  Despite the contracted hours that they had requested and we had agreed to, parents would take liberties and extend those hours.

I’m not talking minutes.  I’m talking hours!

This may seem a minor issue to some providers, but I would argue that it isn’t.  Here’s why –

Breaking Rules

For clients to go against the contract (agreement) they have with a provider is essentially breaking the rules (contract).  Typically clients who are willing to break one rule would not have a problem breaking other rules as well.

Extends your Work Day

A few years ago I had a parent who felt that the extra 45 minutes his children where are the childcare everyday was no big deal and was “just a little more work”.  I explained that actually it was nearly 4 extra hours weekly more work.  Then I asked him whether I deserved to know when my work day would end.  Looking a bit embarrassed he agreed that I did.

Operating Hours

Most providers have operating hours that they are licensed for.  In my state (California) if I where to extend past those hours in fact I would be out of compliance and could be cited and fined.  I have had to occasionally explain that to parents too.

For this reason, my business hours are on just about all of my marketing material and indicated in the childcare contract.

Out of Ratio

Speaking of being out of compliance; parents not abiding by their agreed to hours of attendance can also put a provider out of ratio.  If you have a larger license/enrollment, like I do, it is necessary to ensure that the mandated adult:child ratio is adhered to.

9-Hour RuleAvoid Burnout

Lastly (but  just as important) being able to put a cap on your daily work hours can be a real saving grace and help avoid the dreaded burnout that many providers experience.

Providers need down time

Considering the fact that many providers start early in the morning and end their day well after the normal workday, rest is very necessary.  Providers need down time so that they can face the following day without being overtired.

I have a reminder that states this “We respectfully ask that parents please make any requests, inputs, or inquiries regarding schedule changes, needs, information, etc. during our business hours 7am-6pm, Monday-Friday.  That way we can rest up, be fresh and well rested to care for your child on their next day.”

How is it enforced?

9-hour ruleThere are several ways to reign in the time abusers. Here are a few ways I enforce the 9-hour rule:

  1. Explain it – During a tour I am sure to review that the basic daily hours of care include 9-hours and beyond that would be considered an extended day at additional fees.
  2. Contract – Of course the 9-hour rule is stipulated in the childcare contract.  As a matter of fact, it’s highlighted.
  3. Remind them – I have a habit of sending out regular reminders to parents of this and other core childcare policies.

 

Still not convinced?

A providers typical 11-hour day amounts to a 55 hour work week

Consider that the nine hours is still longer than the normal work day.  A providers typical 11-hour day (7 a.m – 6 p.m.) amounts to a 55 hour work week (most people have 40-hour work weeks).  In a month, that works out to 220 working hours, compared to 160 hours of a typical worker.  And I don’t even want to tell you what that looks like annually.

The point is you are putting in a lot more time than the average worker.  That being said, it is important to realize that all that time can lead to burnout quickly.  Especially if your are not getting compensated for it or it is hindering your off-duty life.

Enter the 9-Hour Rule/Policy.  This policy can put a boundary between clients taking too many liberties with childcare hours.

What do you think about the 9-Hour Rule?  Tell me if today’s post has given you inspiration.  Leave me a comment below.

Further Reading:

Setting Your Child Care Hours

Why Parents Aren’t Following Your Policies

Is it Time to Terminate? Top Ten Reasons To Let Clients Go

Filed Under: Communicating with Parents, Contracts & Policies, How to Create a Contract Tagged With: child care, child Care contract, Child care policies, Child Care provider, child care providers, childcare provider, communicating with parents, enforce policies, home child care, start child care, talking to parents

FREE COURSE!

A FREE Guide to Getting Tuition Payments Under Control!  CLICK HERE FOR MORE INFO

 

 

PLAN FOR A GREAT 2018!

A Provider Planner 2018

Click here to GET YOUR PLANNER NOW!

  • Email
  • Facebook
  • Instagram
  • Pinterest
  • Twitter

Sign up for Thrivingchildcare Newsletter

* = required field

Most popular posts

  • Things I Added to My Contract
  • STARTING A CHILD CARE: What I got wrong and how I fixed it
  • How to Increase Childcare Tuition [INFOGRAPHIC]
  • YOUR POLICIES: Drop-off & Pickup Policy for Childcare
  • 7 Super Easy Fundraiser Ideas for Child Cares
ABCmouse.com
Kids Carpet Coupon

Copyright © 2018 · Lifestyle Pro Theme On Genesis Framework · WordPress · Log in

Powered By BlogPress • How To Start A Blog