I think it’s important to clarify what I’m talking about right from the start. So to be clear, I am not talking about when children bully other children in childcare. Nor am I referring to those parents who seem to confuse childcare providers with nannies. And finally I am not even referring to parents who make an occasional request here and there No who I am referring to is those people who would seek to intimidate the provider into doing something by threatening them in some way. Yes, it happens and it is what I refer to as the real underbelly of childcare. Let’s talk about blackmail and bullying in childcare.
Do you struggle with client communications? Specifically, do you feel that parents just aren’t following your policies? Maybe you think they are doing this on purpose and just running over you. Today I want to ask – What would you tell your clients if you had the chance? Would you tell them to be better at following your policies and rules? Well, today we are telling those parents but good! Here’s the What, Why, How and When to tell your clients to follow your childcare policies.
“I know! I need to grow a backbone for dealing with parents.” I hear this from providers all the time. Believe me, I have been there too. As providers, sometimes we find it difficult to effectively enforce our policies with clients. That’s why today I will show you why growing that proverbial backbone and feeling confident in your client communication is so important for the childcare provider. So if you think you need to grow a backbone, keep reading! Providers need to Grow a Backbone