Do you find yourself continually answering the same questions over and over? You know, common questions that potential or new clients ask about your childcare business? Have you ever thought of creating an FAQ? An FAQ for childcare can be a tool that might give you a break from repeated questions.
Do you struggle with client communications? Specifically, do you feel that parents just aren’t following your policies? Maybe you think they are doing this on purpose and just running over you. Today I want to ask – What would you tell your clients if you had the chance? Would you tell them to be better at following your policies and rules? Well, today we are telling those parents but good! Here’s the What, Why, How and When to tell your clients to follow your childcare policies.
“I know! I need to grow a backbone for dealing with parents.” I hear this from providers all the time. Believe me, I have been there too. As providers, sometimes we find it difficult to effectively enforce our policies with clients. That’s why today I will show you why growing that proverbial backbone and feeling confident in your client communication is so important for the childcare provider. So if you think you need to grow a backbone, keep reading! Providers need to Grow a Backbone