Do you struggle with client communications? Specifically, do you feel that parents just aren’t following your policies? Maybe you think they are doing this on purpose and just running over you. Today I want to ask – What would you tell your clients if you had the chance? Would you tell them to be better at following your policies and rules? Well, today we are telling those parents but good! Here’s the What, Why, How and When to tell your clients to follow your childcare policies.
“I know! I need to grow a backbone for dealing with parents.” I hear this from providers all the time. Believe me, I have been there too. As providers, sometimes we find it difficult to effectively enforce our policies with clients. That’s why today I will show you why growing that proverbial backbone and feeling confident in your client communication is so important for the childcare provider. So if you think you need to grow a backbone, keep reading! Providers need to Grow a Backbone
Why Providers Need a Backbone
You know that old adage “Failing to plan is planning to fail”? Benjamin Franklin said that by the way. Well, I found that in most cases this is true. The fact is we get busy and if we haven’t made a plan for your childcare or at least written down our goals we tend to forget them.
In fairness, if you run a childcare you are a very busy person. So forgetting things especially if they are ideals or goals is very likely.
But it doesn’t have to be. We can take some time at the end of the year (like right now) and look forward to what we want to accomplish for the coming year.