Do you find yourself continually answering the same questions over and over? You know, common questions that potential or new clients ask about your childcare business? Have you ever thought of creating an FAQ? An FAQ for childcare can be a tool that might give you a break from repeated questions.
“I know! I need to grow a backbone for dealing with parents.” I hear this from providers all the time. Believe me, I have been there too. As providers, sometimes we find it difficult to effectively enforce our policies with clients. That’s why today I will show you why growing that proverbial backbone and feeling confident in your client communication is so important for the childcare provider. So if you think you need to grow a backbone, keep reading! Providers need to Grow a Backbone
Why Providers Need a Backbone
Has this ever happened to you: you’re changing a diaper and the doorbell rings. You’re in the middle of everything and just can’t stop to run to the door. You can either take a bare butt baby to the door with you (not a good look) or you can make whoever is at the door wait. What do you do when you can’t answer the door?