I think it’s important to clarify what I’m talking about right from the start. So to be clear, I am not talking about when children bully other children in childcare. Nor am I referring to those parents who seem to confuse childcare providers with nannies. And finally I am not even referring to parents who make an occasional request here and there No who I am referring to is those people who would seek to intimidate the provider into doing something by threatening them in some way. Yes, it happens and it is what I refer to as the real underbelly of childcare. Let’s talk about blackmail and bullying in childcare.
Do you find yourself continually answering the same questions over and over? You know, common questions that potential or new clients ask about your childcare business? Have you ever thought of creating an FAQ? An FAQ for childcare can be a tool that might give you a break from repeated questions.
“I know! I need to grow a backbone for dealing with parents.” I hear this from providers all the time. Believe me, I have been there too. As providers, sometimes we find it difficult to effectively enforce our policies with clients. That’s why today I will show you why growing that proverbial backbone and feeling confident in your client communication is so important for the childcare provider. So if you think you need to grow a backbone, keep reading! Providers need to Grow a Backbone