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YOU KNOW WHAT NEEDS TO BE SAID.
Let’s make it easier to say it.
LIMITED TIME OFFER!
The Little Backbone Book
Practical parent communication notes to help childcare providers start difficult messages with clearer words and more confidence.
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Value $9.97
JUST IMAGINE HOW IT WOULD FEEL IF YOU COULD ...
- Start with useful wording instead of staring at a blank message.
- Address a late payment without writing three paragraphs of apologies.
- Remind families about pickup times without letting frustration write the message.
- Explain your expectations in a calm, professional way.
- Spend less time drafting, deleting, and asking, “Does this sound too harsh?”
THiS book WILL HELP YOU…
- Find the words for uncomfortable parent conversations without starting from scratch.
- Address late tuition, late pickups, and policy pushback with clear, professional messages.
- Set boundaries around your schedule and personal time without over-apologizing.
- Adapt 20 ready-to-use scripts to fit your program’s policies and your own voice.
- Build confidence and consistency with reflection prompts and your personal Backbone Plan.
WHAT YOU WILL RECEIVE
The Little Backbone Book is a printable digital guide containing parent communication notes for common childcare situations, including:
- Late tuition payments
- Drop-off and pickup times
- Toys brought from home
- Food and eating concerns
- Reminders about program policies
Read the relevant note, choose wording that fits your situation, and make sure your message reflects your own written policies.
Instant digital download. No physical book will be shipped.
WEEKLY RESOURCE PICK
YOU CAN BE KIND AND CLEAR.
A thoughtful message won’t guarantee that every parent agrees. But it can help you explain the concern and communicate what needs to happen next. You’ve already thought about the message long enough.
Every week, I choose one resource that I believe can make a practical difference in a childcare provider’s day.
For October, we’re focusing on Everyday Childcare, Better Systems. This week, we’re tackling those parent conversations you know you need to have—but keep putting off.
As a former childcare provider for over 20 years, I know how uncomfortable it can feel to address late tuition, remind someone about closing time, or stand behind a policy when a parent pushes back. Sometimes, finding the words feels harder than handling the situation itself.
That’s why I created The Little Backbone Book. The updated second edition brings together 20 practical communication scripts, guidance for making each message your own, and reflection prompts to help you strengthen your boundaries.
You can care deeply about your families and still communicate clear expectations. Sometimes, a better system starts with having the words ready when you need them.
Adrienne’s Weekly Resource Pick:
The Little Backbone Book
$9.97 $6.99 through Sunday, October 11, 2026, 11:59PM
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Already own The Daycare Provider’s Toolbox? Check your included resources before purchasing—The Little Backbone Book is part of that collection.
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