I know it seems crazy to be talking about saying no to a client. After all, for most providers who are first starting out our sole focus is getting clients not declining them. But just how we have the need to say yes to clients we also need to factor in when no is the correct response as well. So when should you say no?
Are you thinking it might be time to terminate a client? Believe me, I understand! I know what its like to feel like something is just not working out with a client. All too many times I feel as though I have held on to a client long past the time I should have set them free. It can be really hard to let go of a client when your enrollment is low and you need the income. But what we providers should consider is that it can be even more costly to retain a client that is not a good fit.
We are our business’ first line of defense
So today I want to not only give you encouragement but also the confidence to know that sometimes if it really isn’t “a good fit” you should catch and release a client. I have also included a really great HOW TO resource for providers who need a three step process to terminate a client. Let’s get into when and why you should consider that it might be time to terminate a child care client.
When is it Time to Terminate?
As a provider, you might not be surprised of what people think of your job. It may or may not surprise you to know that most people think it’s sitting around playing with kids all day. Now that impression can be from a parent’s point of view or even your own spouse. Most people don’t think your job is really a job. Or at the very least it is not a hard job. So today I want to encourage you by explaining why you should take that ME time you truly need and deserve.
I am sure that most aspiring child care providers are interested in just what it takes to open a home daycare. They want specific steps they will need. But before you know how to open a home daycare you might want to know what it means to run a child care. I think so many resources would just highlight the pros of the profession but it is a wise person who wants to know the pitfalls as well. So let’s see just what are the pros and the cons of owning and operating a home daycare.
What are the pros and cons to open a home daycare?
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So maybe we will start with the cons first (just so we don’t end on a bad note). Here are 5 cons to being a child care provider:
- You wear many hats – You are not only the caregiver but also the marketer, accountant, customer service, psychologist, employer, cook, janitor, etc. I could keep going but I think you get the point.
- Parents aren’t always nice – I joke sometimes that parents can be harder to deal with than the kids, but it’s true. Parents have their own expectations of what child care is. They don’t really take into account the regulations that a provider has to abide by.
- The RULES! – Most providers have many regulations that they are mandated to follow. Most of which are not exactly what a provider would do if it was left up to them. The consequences of being out of compliance can be severe and irreversible.
- The PAY – Unfortunately, most providers are paid approximately 1/2 of the common minimum hourly wage. On top of that, sometimes you have to chase those payments.
- The HOURS – My day starts at 7 am and ends at 6 pm (if everyone picks up on time). Yep, that’s 11 hours! And people want me to work longer hours. YIKES!
Ok, enough cons. Let’s talk about the pros for a minute. Here are 5 pros to being a child care provider:
- You are your own boss – Yep, even though you work really long hours, you do have the ability to set what those hours are.
- It’s your business – Aside from all those rules, you can basically decide what your childcare will be. You can decide what age children you will take. This allows you to develop a program that is uniquely yours.
- You can hire help – If things get busy, you can hire an assistant to help you.
- It’s rewarding – Watching the children grow and move through the early development stages is exciting. You get to help new parents start on their parenting path.
- NO COMMUTE – You work from home so there are essentially no expenses for a long commute to a job outside the home.
So Is It Worth It To Open a Home Daycare?
There are probably quite a few more pros and cons that could be listed for and against being a child care provider. But if you are willing to grow with your business they can actually balance each other. You have the ability to make your business what you want it to be and create something really special.
What do you think is either a pro or a con to open a home daycare? Leave me a comment below and let me know what you would add to this list.
Today I’m launching a regular reader question series. Ok – this week is going to be a pain point for many providers; how to enforce your policies with parents. In particular,
What is the most difficult policy for you to enforce?
So this week I want to know –