I know it seems crazy to be talking about saying no to a childcare client. After all, for most providers who are first starting out our sole focus is getting clients not declining them. But just how we have the need to say yes to clients we also need to factor in when no is the correct response as well. So when should you say no?[Read more…] about When Should You Say NO? Saying No to a Childcare Client
child Care contract
Do you charge enough for tuition at your childcare? Have you struggled with raising your rates? Do you think you will lose clients due to a rate increase? Those are questions many providers ask themselves and struggle with. Today let’s talk about just how to raise childcare rates.[Read more…] about How to Raise Childcare Rates
Do you find that parents aren’t following your childcare policies? Just like any other business if clients have a habit of abusing your policies this can cause all kinds of problems. So let’s deal with it today. Let’s see why this might be happening and get some concrete steps to fix it.[Read more…] about Why Parents Aren’t Following Your Childcare Policies
The first thing I want to say is that if something isn’t working, CHANGE IT! Take steps right now to make whatever the needed change is. And then do it. Don’t wait till the 1st of the month. Don’t wait to exercise the change with your new or incoming clients. Make the childcare policy change now! Believe me, you will thank yourself.
Now with that said, let’s talk about when and how to make policy changes. Although most providers will feel like they have handled the bulk of their issues in their contract or handbook (at least that’s what we try to do), sometimes that’s not enough.
In reality, it is very likely that most providers will find an issue every now and then that needs to be addressed as either a policy change or a policy addition.
The truth is there will probably come a time when something just isn’t working and you will need to make a policy change. Whether it is to change an existing policy or adding a new policy. You might even need to abandon a certain policy.
And that’s ok!
In fact, the more your business grows, there will be more opportunities to define and refine your business practices at the same time. Probably many times over.
So just how easy is it to make policy changes? Let’s dig in![Read more…] about How to make childcare policy changes
Just about any provider could benefit from developing a library of resources to help build their business. In this post, I want to give you more than a few really good books specifically for building a thriving child care business. So here are some must-have books for growing your child care business.[Read more…] about Must-Have Books for Child Care Providers