Do you struggle with client communications? Specifically, do you feel that parents just aren’t following your policies? Maybe you think they are doing this on purpose and just running over you. Today I want to ask – What would you tell your clients if you had the chance? Would you tell them to be better at following your policies and rules? Well, today we are telling those parents but good! Here’s the What, Why, How and When to tell your clients to follow your childcare policies.
Communicating with Parents
“I know! I need to grow a backbone for dealing with parents.” I hear this from providers all the time. Believe me, I have been there too. As providers, sometimes we find it difficult to effectively enforce our policies with clients. That’s why today I will show you why growing that proverbial backbone and feeling confident in your client communication is so important for the childcare provider. So if you think you need to grow a backbone, keep reading! Providers need to Grow a Backbone
Why Providers Need a Backbone
Usually, when a provider thinks about starting their childcare they think about all the things they want to do. We have grand plans for curriculum and caring for the children we hope to get. We probably rarely think about what are some things we don’t want to do. Well, today I’m going there. Here are some things that I stopped doing at my Childcare … and why.
One of the first things I hear from providers is what can they do to get tuition payments in on time. If you are a childcare provider I am almost certain you are saying a big AMEN right here. Which is one of the reasons I write about this issue regularly. Well, today I have a few EASY suggestions for how to encourage clients to get tuition in on time EVERY WEEK!
Has this ever happened to you: you’re changing a diaper and the doorbell rings. You’re in the middle of everything and just can’t stop to run to the door. You can either take a bare butt baby to the door with you (not a good look) or you can make whoever is at the door wait. What do you do when you can’t answer the door?